PRFRM 1 | User manual
CORE user manual.
Mounting, touchscreen controls, Routine Presets, technical specifications and important safety information for PRFRM 1 CORE.
01 | Before first use
Read this first.
CORE can be installed on its roll-around floor base or suspended from a suitable door using the supplied hook and hanging system. Choose one method and complete every stability check before power-up.
Important safety points
- Use the supplied eye protection and do not stare directly into the LEDs.
- Keep at least 11cm between skin and the light-emitting surface.
- Use two people whenever CORE must be lifted, lowered or transferred between mounts.
- For the floor base, lock the castors before fitting CORE or beginning a session.
- For door hanging, confirm that the hook, cables and snap links are fully seated and secure.
- Keep CORE dry and never cover its ventilation openings.
- Stop immediately if you experience discomfort or an unexpected reaction.
- Seek professional advice before use if you have been advised to avoid bright or near-infrared light.
02 | Package contents
What’s in the box.
Check the main device, hanging accessories and floor-base kit before installation.
CORE panel
The PRFRM 1 CORE panel with integrated touchscreen.
Eye protection
Protective eyewear for use during light sessions.
Door hook
Over-door support for the supplied hanging system.
Remote control
Remote access to power, Smart modes and group control.
Top hanging hardware
Threaded posts and cable supports fitted to the top of CORE.
Power cable
Mains cable supplied for the delivery region.
Power connector
Connector for an approved compatible multi-unit arrangement, where applicable.
Cables and snap links
Y-cables, height adjuster and connectors for hanging CORE.
Roll-around floor base
Low-profile chassis designed to support CORE vertically.
Support brackets × 2
Upright supports that locate CORE on the floor base.
Castors × 4
Lockable wheels for repositioning the floor-mounted unit.
Base hardware
M3 × 6 screws × 4, M3 × 8 screws × 4 and a screwdriver.
If anything is missing or damaged: do not assemble or switch on CORE. Contact PRFRM 1 support first.
03 | Mounting and installation
Choose your mounting method.
The roll-around floor mount is shown first, followed by the supplied door hanging system. Do not combine the two mounting methods.
Roll-around floor mount
A mobile, upright base with four lockable castors. Assemble this option before lifting CORE into place.
Door hanging
Uses the supplied door hook, hanging cables, snap links and height adjuster.
Option 1 | Roll-around floor mount
Build the base
On a protected surface, align both support brackets and use screw types A and B only in the positions shown.
Fit the castors
Install all four castors from beneath the chassis. Turn the base upright and lock every wheel.
Lift CORE
With a second person, lift CORE vertically above the two supports. Do not lift by the touchscreen or cable fittings.
Seat and test
Lower CORE fully into the supports. Confirm it is upright and stable before moving or connecting power.
Unlock the castors only when repositioning CORE. Move it slowly on a level surface, keep one hand on the panel, then lock all four castors again before use.
Option 2 | Door hanging
Prepare CORE
Lay CORE face down on a clean padded surface. Fit the two threaded posts and cable supports.
Fit the door hook
Place the supplied hook fully over a suitable stable door and confirm that it sits flat.
Connect the system
Attach the panel cables to the height-adjuster snap link, then connect the opposite snap link to the door hook.
Set the height
Support CORE with one hand while pulling the loose cable with the other. Test the hold before letting go.
Do not open, close or slam the door while CORE is attached. Keep people away from the door and remove CORE before the door is returned to normal use.
Connect the power
Confirm that CORE is switched off. Connect the power cable firmly, then connect it to a suitable wall outlet. Route the cable away from walkways, castors, door edges and hanging cables.
04 | Touchscreen operation
Using the touchscreen.
After power-up, the welcome screen appears for approximately three seconds before the main menu opens.
| Control | What it does |
|---|---|
| Smart | Opens the 11 built-in Routine Presets. |
| Custom | Opens brightness, timer and near-infrared pulse controls. |
| Preset | Opens five spaces for saving frequently used Custom settings. |
| Restart / continue | Restarts or continues the selected programme. |
| Settings | Opens Mute, Rotate and Group controls. |
| Wavelength or pulse value | Select a displayed value to open its Custom setting directly. |
Custom controls
Red wavelengths
Adjust 590, 630, 660 and 670nm together or select each wavelength separately.
NIR wavelengths
Adjust 810, 830, 850 and 1060nm together or select each wavelength separately.
Session timer
Set a session duration from 1 to 30 minutes using plus, minus or the slider.
NIR pulse
Set pulse from 0 to 9,999Hz for all NIR wavelengths together or for each NIR wavelength separately.
Mute and rotate
Mute disables control sounds. Rotate turns the touchscreen display through 180 degrees.
Group selection
Assign CORE to Group 1, 2 or 3 for remote control. Group 1 is the default.
05 | Routine Presets
Routine Preset settings.
The confirmed CORE Routine Preset settings are shown below for all eight wavelength channels.
About the Routine Preset names
These names reproduce controller labels so that you can identify the correct option. A Routine Preset name does not mean that CORE diagnoses, treats, cures or prevents a medical condition.
| Routine Preset | 590nm | 630nm | 660nm | 670nm | 810nm | 830nm | 850nm | 1060nm | Time |
|---|---|---|---|---|---|---|---|---|---|
| Joint Care | 30% | 30% | 30% | 30% | 100% | 100% | 100% | 100% | 8 min |
| Face & Eyes | 50% | 50% | 50% | 50% | 50% | 50% | 50% | 50% | 10 min |
| Sleep | 15%-0% | 15%-0% | 15%-0% | 15%-0% | 100%-0% | 100%-0% | 100%-0% | 100%-0% | 15 min |
| Skin | 50% | 50% | 50% | 50% | 50% | 50% | 50% | 50% | 10 min |
| Workout | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 10 min |
| Mood Health | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 15 min |
| Brain | 80% | 80% | 80% | 80% | 80% | 80% | 80% | 80% | 20 min |
| Hair Growth | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 15 min |
| Neck | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 20 min |
| Wound Healing | 60% | 60% | 60% | 60% | 60% | 60% | 60% | 60% | 20 min |
| Pet | 30% | 30% | 30% | 30% | 30% | 30% | 30% | 30% | 10 min |
Sleep mode: the supplier table expresses the values as a reduction from the stated starting percentage to 0% during the 15-minute programme.
Pulse settings: the confirmed Routine Preset table does not state pulse values. No pulse figures have been added or assumed.
Save a Custom Preset
Open Preset
Select Preset from the main menu.
Choose a space
Select Preset 1, 2, 3, 4 or 5.
Enter the values
Set wavelength brightness, duration and any required NIR pulse values.
Save and run
Confirm the settings, then select that Preset whenever you want to repeat them.
06 | Remote control
Using the remote.
Pair the remote to the same group shown on the CORE touchscreen before use.
ON/OFF
Press once to run all wavelengths at 100% for 20 minutes. Press again to switch them off.
Smart mode buttons
Press a named mode once to select it, again to start it and once more to pause it.
Group buttons
Select Group 1, 2 or 3 so the remote matches the group assigned on the touchscreen.
Pair the remote
Choose a group
Assign CORE to Group 1, 2 or 3 through the touchscreen Settings menu.
Match the remote
Press the same group number on the remote.
Wait for confirmation
A beep confirms successful pairing, unless Mute is enabled.
07 | Product data
Technical specifications.
Specifications for the PRFRM 1 CORE eight-wavelength configuration.
| Wavelengths | 590, 630, 660, 670, 810, 830, 850 and 1060nm |
| LED array | 300 × 5W LEDs |
| Power consumption | 445W |
| Current draw | 4A at 110V; 2.1A at 220V |
| Beam angle | 60° red; 30° near-infrared |
| Dimensions | Approximately 91 × 30 × 5.4cm |
| Panel weight | Approximately 9.5kg |
| Floor-base footprint | Approximately 37 × 25.7cm |
| Brightness | 0-100%; channels adjustable individually or by red/NIR group |
| Timer | 1-30 minutes |
| NIR pulse | 0-9,999Hz |
| LED lifespan | 50,000 hours |
| Warranty | 3 years, subject to warranty terms |
| Intended coverage | Half-body panel |
Reference irradiance and coverage
| Distance | Irradiance | Approx. coverage |
|---|---|---|
| 15cm | >200mW/cm² | 89 × 25cm |
| 30cm | 135mW/cm² | 89 × 30cm |
| 45cm | 105mW/cm² | 99 × 40cm |
| 60cm | 90mW/cm² | 109 × 50cm |
| 90cm | 70mW/cm² | 119 × 61cm |
These supplier-provided irradiance and coverage figures are reference measurements. Irradiance readings vary with instrument, position, angle and method and should not be treated as guaranteed output or a prescribed dose.
08 | Safety and care
Use and maintain CORE safely.
During use
- Use the supplied eye protection and do not stare into the LEDs.
- Keep at least 11cm between skin and the light-emitting surface.
- Lock all four castors before using the floor-mounted configuration.
- Confirm that the door hook, cables and snap links are secure.
- Support CORE whenever raising or lowering the door-mounted installation.
- Do not use a door while CORE is attached to it.
- Do not cover the panel or obstruct ventilation.
- Do not pull, crush or sharply bend the power cable.
- Do not use CORE together with other heating equipment.
- Stop use if you experience discomfort or an unexpected reaction.
Cleaning and storage
- Switch off, unplug and allow CORE to cool before cleaning.
- Do not use cleaning sprays, solvents or abrasive products.
- Wipe with a dry or only lightly damp, soft cloth.
- Never immerse the panel, base, cable or remote.
- Store in a cool, dry place away from direct sunlight.
- Lock the castors when the floor base is stored.
- Check mounting fixings, cables and connectors periodically.
- Stop using CORE if any support no longer holds securely.
- Do not modify, dismantle or attempt to repair it yourself.
Operating environment
| Operating temperature | -10°C to +45°C |
| Storage temperature | -13°C to +40°C |
| Relative humidity | 30-65% |
| Location | Indoor, dry-location use only |
09 | Troubleshooting
Quick checks.
Switch off and unplug CORE before checking cables, mounting hardware or connections.
CORE will not switch on
Check the wall outlet, mains cable and panel connection. Stop if anything appears damaged.
The remote does not respond
Confirm that CORE and the remote use the same group number.
The floor base moves
Stop the session and lock all four castors. Use CORE only on a level surface.
CORE tilts on the base
Unplug CORE and confirm that it is fully seated between both support brackets.
The door mount slips
Support CORE immediately, lower it safely and stop use until the hook, cables and connectors have been checked.
There are no control sounds
Open Settings and check whether Mute is enabled.
The screen is upside down
Open Settings and select Rotate to turn the display through 180 degrees.
Some LEDs look unlit
Near-infrared wavelengths can be difficult to see. Check the touchscreen instead of staring into the light.
Pulse is unavailable for red
This is expected. Pulse applies only to the near-infrared channels.
